You've written what you believe to be the perfect appeal letter or email targeted to your donors. You're sure that this time around your call to action will drive an influx of new donations and inspire passive donors to contribute to a specific giving campaign. So the letter is good to go and ready to be sent. You hit send and await the donations to start to pouring in...but nothing happens or at least no significant donations have been made. So what went wrong? Meanwhile you see other organizations like Tweetsgiving and charity:Water use the power of Twitter to raise $20,000 or more in just a matter of days, but your cause fails to get that type of buzz.
It still amazes me how a large majority of non-profits are such laggards when it comes to marketing and especially with social media. I know that marketing budgets are especially tight these days, but that's still no excuse why many organizations fail to create real social media engagement programs. We moderate a webinar for non-profits on how to use Twitter to fundraise, brand, and connect with supporters. Trust you me when I say there's a huge potential being missed by non-profit who fail to actively use social media to activate online audiences and connect with prospective donors, volunteers, and brand evangelists. In a recent study we conducted with CEOs and senior executives at non-profit organizations across the country, we found that non-profits were just scratching the surface with social media with regards to fundraising, building cause awareness, and engaging current and prospective donors and supporters. While there are some organizations who do an outstanding job, this is still the exception and not the norm.